Family Support
Hello everyone, I am Ms Eve Taylor and I am the Family Support Officer At Old Park Primary we understand that many children and families experience difficult times which can make a happy, successful school and home life a struggle. If you have worries or concerns about your child, you can always talk to their class teacher and the Head Teacher as they know your child and can work with you to address any issues. However, for whatever reason, you might not feel able to or there may be other problems which parents/carers need some help with. One of the roles of a Family Liaison Officer is to work closely with children and families who may be experiencing difficulties, this could be as simple as a misunderstanding with friends or it could be a more complex issue such as bereavement or a change in family circumstance. It may be that the support is needed for a short while or it could be a longer process. At Old Park Primary School the emotional welfare of our pupils (and families!) is of the greatest importance and having a dedicated Family Liaison Officer enables these issues to be given the time and care needed to be sensitively and compassionately worked through together. We seek to break down the barriers to learning and help you to deal with challenges in a positive way so that all children can be successful and make good progress. I listen without judgement and appreciate parents/carers issues and offer suggestions and advice for individuals and families on behaviour management, boundaries, routines, school attendance, punctuality, healthy eating to name a few.

I can also refer and signpost to other services available within Sandwell to help you find solutions. I work with families who are going through difficult times including relationship breakdown, bereavement, mental well-being and financial hardship. In consultation with parents/carers we can put in place in school to work through issues your child(ren) may face such as anger management and control, key school transitions, development of pupil self-esteem and confidence, friendship issues, family issues: bereavement, new baby in the family, parent’s separation/divorce Would you like a friendly chat? Do you know where to go for any advice/support? Do you know what’s going in your area? Please contact me to make an appointment on 0121 526 2669 or email etaylor@oldparkprimary.com Here are a few support documents available for you to download
Family and Play Therapy – Now available
Christian Dixon, a trained therapist for drama and art therapy, is now part of our pastoral team. Christian comes into school once a fortnight to offer family therapy, drama and play therapy to children and their families. For more information, please pop in and speak to either Eve Taylor or Sam Pearce. Here are some useful contacts which are generally free of charge, please come and see me if you need support in accessing there services:
Sandwell All Age Emotional Wellbeing and Mental Health Directory April 2024
Please click on the link below for information around the services available that cover a range of Well-Being and Mental Health support from information to crisis support.
New to Reception Parent Workshops - School Nurse Team
Please see the leaflet below for details.
- Albion Foundation
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Information: Specialist sporting activities for disabled children and young people Contact details: 0871 271 9840
- Alcohol, drugs & gambling service
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Information: Alcohol, drugs & gambling service Contact details: 0121 622 8181
- Autism West Midlands
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Information: Support for children with autism & Asperger’s syndrome Contact details: 0121 450 7582
- Bullying Support
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Information: Support for families affected by bullying Contact details: 0845 352 7552
- CARES
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Information: Offers support and advice for carers Contact details: 0121 558 7003
- Citizens Advice Bureaux
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Information: Free advice on legal issues, housing, benefits Contact details: 0121 500 2730
- Connexions
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Information: Provides support for 13-19 year old Contact details: 0845 352 0055
- Counselling Service
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Information: For bereavement, life crisis, family issues, anger management Contact details: Self-referral – 0303 033 9903
- Cruise Bereavement
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Information: For support during a bereavement Contact details: 0121 544 4510
- DECCA
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Information: Drug/alcohol counselling for young people Contact details: 0845 838 5317
- Early Years’ Service
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Information: Advice and free nursery places fir 2,3 & 4 year olds Contact details: 0121 569 4914
- Education Benefits
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Information: How to access free school meals, uniform and travel vouchers Contact details: Go to this website for more details
- Family Fund
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Information: Provides grants to low income families for essential items Contact details: 08449 744 099
- Family Information Service
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Information: Provides guidance on all aspects of childcare Contact details: 0121 569 4914
- GAP
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Information: Provides Supported accommodation for young women/young parents Contact details: 0121 544 0919
- Job Search
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Contact details: Go to www.gov.uk/jobsearch for more information
- Loan Shark
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Information: Support for illegal money lending Contact details: 0300 555 2222
- MEA
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Information: Provides support for child or young people at risk of exclusion Contact details: 0121 552 8216
- Mental Health Line
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Information: Provides emotional support for families experiencing mental health issues Contact details: 0800 132 561
- My Time Health
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Information: Programmes that promote healthy lifestyles Contact details: 0121 366 0966
- NACRO
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Information: Works with offenders and those at risk of offending Contact details: 0121 552 9589
- Relate
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Information: Provides relationship counselling Contact details: 0121 643 1638
- Sandwell Homes
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Information: Provides support in light of domestic abuse, housing, safety and legal advice Contact details: 0121 553 0090
- Sandwell Women’s Aid
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Information: Provides support in light of domestic abuse, housing, safety and legal advice Contact details: 0121 553 0090
- Sandwell Welfare Rights
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Information: Advice on benefits Contact details: 0121 569 3158
Alternatively a search engine: www.askade.org can help you access a number of extra services